If you haven’t seen the AI & Automation category, that’s the hub that empowers much of the functionality of our solution. But the true benefit to that AI engine is what it allows you to do with your data.
You’ve been gathering massive amounts of all kinds of data from the audits you’re required to perform. Using that to save your own time plus that of your department, to gain insights which would take a significant amount of extra work, to continuously improve your operational efficiency, and so many other things can truly be transformational.
Non-Conformance Rate Analysis – When we speak to Quality Managers, one of the items that recurs most often is, almost verbatim, “being able to turn audit activity into measurable quality, and therefore business, benefits.”
Like many items in this section, the concept itself is not necessarily groundbreaking, but the automation and aggregation here can save large amounts of time and energy – not to mention identifying trends and concerns more quickly.
Top Recurring Issues – Being able to identify recurring issues more quickly is powerful. Being able to combine seemingly disparate data can be extremely powerful.
You can do this manually as well, but the sheer amount of administrative time to generate this data, and then look for relationships and dependencies is frankly just something that can be done better by your 24/7 quality engine.
Audit Score Trends, Departmental Compliance Rates, and Auditor Performance Evaluation – These functions are very important and much-loved, so we didn’t want to leave them out. But to avoid being too repetitive, we thought it made sense to start combining different features.
If you’ve been following the pattern in this “Unlock Audit Data” section, you’ll see there’s a huge emphasis on saving time and effort, as well as increasing overall efficiency. Sure you can do this on your own, but when it’s so easy to let your AI engine do it for you and present items for your review, why not take advantage of it?
Efficient Shift Management – As you know, scheduling in general can be one of the largest sources of frustration on a day-to-day basis. Every advantage you can take in terms of allowing AI analysis and the corresponding automation to help with this task should be welcomed.
Audit Frequency Compliance – This is another item which you’re certainly already paying attention to. But earlier warnings and identification of trends just go toward – you guessed it – efficiency.